Effective Date: July 31, 2025
Emerald Digital (“we”, “our”, or “us”) is a website design and development agency based in Papua New Guinea. We are committed to protecting the privacy of individuals and businesses located in Papua New Guinea. This Privacy Policy outlines how we collect, use, and protect personal data exclusively within the context of services delivered to our PNG-based clients.
1. Scope and Jurisdiction
This Privacy Policy applies solely to services offered by Emerald Digital within Papua New Guinea. We do not offer or market our services to individuals or entities outside of Papua New Guinea. All data collected and processed is handled in accordance with Papua New Guinea privacy expectations and standards.
2. Information We Collect
We may collect the following types of personal and business-related information:
– Full name, email address, and phone number
– Company or business name and website information
– Service-related content or preferences you provide to us
– Website usage analytics via cookies and tracking tools
3. Purpose of Data Collection
We collect and process your information only to:
– Deliver web design and development services within PNG
– Communicate project updates and technical support
– Improve the performance and content of our website for PNG users
– Maintain internal business records
4. Data Retention
We keep personal information for the duration of a project and for up to five (5) years afterward for legal, administrative, and support-related purposes unless you request earlier deletion.
5. Information Sharing
Your information is not sold, rented, or shared with outside parties except:
– With third-party service providers supporting our PNG operations (e.g. hosting providers)
– Where legally required by Papua New Guinea law enforcement or regulatory bodies
6. Data Security
We implement appropriate technical and organisational measures, including SSL encryption, secure cloud hosting, and access control, to protect personal data under our care. In the event of a data breach, we will notify affected PNG clients within 72 hours when required.
7. Cookies and Analytics
Our website uses basic cookies and local analytics tools to understand traffic and improve your browsing experience. You can manage cookie settings through your browser.
8. Your Rights Under PNG Law
As a resident or business in Papua New Guinea, you have the right to:
– Request access to your data
– Request updates or corrections
– Request deletion of your data
All requests should be directed to contact@emerald-digital.com
9. Children’s Privacy
Our services are designed for individuals and businesses aged 18 and older. We do not knowingly collect information from anyone under the age of 18.
10. Policy Updates
This policy may be updated periodically. The latest version will always be available on our website. Continued use of our services indicates your agreement with the current policy.
11. Contact Information
If you have any questions or concerns about this policy or your personal data, please contact us at:
Email: contact@emerald-digital.com
Address: Emerald Digital, Port Moresby, Papua New Guinea